- Materials & Care
- Machine wash with cold water.
- Line dry or tumble dry with no heat.
- Drying your protector outside on a dry-line will naturally brighten it.
- Shipping, Warranty & Returns
Ships free in a conveniently-sized box directly to your doorstep in 2 to 5 business days.
We have made a product that we believe in so much that we offer the easiest warranty we could come up with.
We offer a 2-year limited warranty that covers manufacturing and workmanship defects in the mattress.
If you do notice anything out of the ordinary, simply reach out to us at email@example.com or (877) 842-2586 and we'll work with you to find a solution.
All of our products come with a 100-Night Sleep Trial, and a hassle-free return process. If our protector isn’t meeting your expectations, simply reach out to us at firstname.lastname@example.org or (877) 842-2586.
STANDARD 100 by OEKO-TEX® Class I
The protector holds the STANDARD 100 by OEKO-TEX® Class I certification (16.HUS.79211, Hohenstein HTTI), the most rigorous of the four classes, requiring all components to be tested and free from harmful levels of more than 300 concerning chemicals. The more intensive the skin contact of a product and the more sensitive the skin, the stricter the human-ecological requirements that need to be complied with.
What is the Mattress Protector made of?
The protector is made of polyester and nylon with a polyurethane film. The polyurethane film creates the protective barrier. The protector's elastic is made of latex and may contain natural latex.
How do I wash my protector?
To wash and care for your protector, machine wash with cold water. Line dry or tumble dry with no heat. Drying your protector outside on a dry-line will naturally brighten it.
Bleaching the protector is not recommended—bleach has harsh chemicals that will break down the polyurethane over time.
Our promise to you.
We disrupted a $15 billion industry armed with two things: an amazing product and an incredible customer experience. Today, we continue to make thoughtfully-designed products to make sleep a priority for our customers so they Wake Up Better™.
We believe your experience is of the utmost importance, which is why you can always rely on the Tuft & Needle Promise.
Our Brand Values
Hassle-free limited warranty
Quick, simple financing
Free shipping and returns*
Award-winning customer service
*Additional fees may apply in AK and HI.