- Materials & Care
- Not washable.
- Spot clean when necessary.
- Shipping, Warranty & Returns
Ships free in a conveniently-sized box directly to your doorstep in 2 to 5 business days.
We have made a product that we believe in so much that we offer the easiest warranty we could come up with.
We offer a 3-year limited warranty that covers manufacturing and workmanship defects in the mattress. If you do notice anything out of the ordinary, simply reach out to us at firstname.lastname@example.org or (877) 842-2586 and we'll work with you to find a solution.
All of our products come with a 100-Night Sleep Trial, and a hassle-free return process. If our mattress topper isn’t meeting your expectations, simply reach out to us at email@example.com or (877) 842-2586.
The foam in our topper is CertiPUR-US® certified. CertiPUR-US®, a 3rd-party foam certifier, to be free from known harmful chemicals and gasses. More specifically, our foams are tested to be free from ozone depleters, PBDE flame retardants, heavy metals, formaldehyde, phthalates, and low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million). For more information, check out CertiPUR-US®'s website here.
UL GREENGUARD Gold Certification
We have the UL GREENGUARD Gold Certification for the topper. GREENGUARD Certified products aid in the creation of healthier indoor environments, and release fewer pollutants that can contribute to health issues including asthma and other respiratory issues. This GREENGUARD label validates that the topper is low-emitting and supports healthy indoor environments. UL is a global independent safety science company with more than a century of expertise innovating safety solutions. For more information, check out the GREENGUARD Certification website here.
Intertek's Clean Air Certification
Our mattress Topper has been awarded Intertek’s Clean Air Certification which tests and certifies products specifically for indoor air quality compliance to LEED EQ Low-Emitting Materials credit.
When should I use a topper?
Most use a topper to provide additional pressure relief and softness, when their current sleep setup is too firm. While it won’t help make a bad mattress better, it can help create a softer feel on a good mattress without purchasing a new one entirely.
You can learn more about our Mattress Topper and its best uses on our blog, linked here.
Should I buy a topper to go with my Tuft & Needle mattress?
Many customers find their Tuft & Needle mattresses fit their needs without the use of a topper to provide additional softness.
If you find that after breaking in the mattress over a couple of weeks it’s still a bit too firm for your needs, please reach out to our Customer Experience team for possible solutions. You can reach us at (877) 842-2586.
Our promise to you.
We disrupted a $15 billion industry armed with two things: an amazing product and an incredible customer experience. Today, we continue to make thoughtfully-designed products to make sleep a priority for our customers so they Wake Up Better™.
We believe your experience is of the utmost importance, which is why you can always rely on the Tuft & Needle Promise.
Our Brand Values
Hassle-free limited warranty
Quick, simple financing
Free shipping and returns*
Award-winning customer service
*Additional fees may apply in AK and HI.