Why Are Over 1 Million People Sleeping with This Brand?
June 13, 2018
Author: T&N Team
Tuft & Needle pioneered the direct-to-consumer mattress industry in 2012 and hasn’t stopped innovating since.
Determined to disrupt more than just the mattress industry, T&N has moved beyond the bedroom but hasn’t forgotten its original mission—to do away with everything consumers hate about the mattress industry and offer high-quality, fairly-priced products for everyone.
But we both know that we’re biased, so don’t just take it from us.
We know that a mattress is just about the most important item in your house, and while everyone’s body is different, we love hearing from customers who have found much-needed relief from pain after switching to our mattress, and just all around are living better because of something we’ve created.
Because this is such a personal, necessary product, we focus on the experience of our customers from the moment they logon to our website to find our contact info to the last time we speak. We treat people who we want to be treated at every point in the process.
We don’t just have great service, we have great ideas. Our products are designed with angles in mind–we want getting it up into your bedroom and open to be just as easy as ordering it was.
“I purchased a queen size tuft and needle mint mattress and received it about 3 months ago. I wanted to wait and get a good feeling for the mattress before I rated it. I love it. It is a firmer mattress but it is perfect. It has just the right give while still maintaining the firmness I need. I would definitely recommend this to others!!” –Tim
We’re not just focused on growing a healthy business and making sure it’s the best place to work and shop. We give back to our communities because it’s the right thing to do, whether that’s through fundraisers for schools across the nation, or taking a day off to build houses, our team seeks out opportunities to make a positive impact everywhere we go.
We’re not just in it for the first 100 Nights, either.
And if you don’t love us, you don’t have to worry about what comes next. Our return policy was built with removing the fear of investing in something important online in mind. All you have to do is give us a call, and we’ll set up a donation so you can get your money back, and sleeping on something that makes your life better. 95% of our customers don’t use their 100-Night Sleep Trial, but we’re always there for the 5% that do.
“Always thought I was getting good rest until I slept on the Tuft and Needle mattress. I fall asleep easily, sleep all night, and wake up completely rested. No more dragging myself out of bed. I highly recommend this mattress to anyone considering puchasing one.” –Geri
In the end, we just want everyone to get the best night’s sleep possible.