Ready To Order But Have Questions?
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- How do I know if I need a topper?
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Adding a topper won’t fix a bad, worn out mattress, but it will add an ideal amount of softness to help you sleep more comfortably on a good mattress that you might find a little too firm. If your current Tuft & Needle is too firm and you would like to speak to our Customer Experience team about solutions, please email or chat with us.
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- How long will the topper last?
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We stand behind our topper and offer a 3-year limited warranty to prove it. This warranty is limited to material defects resulting from defective materials or workmanship in the topper. To read more about our topper warranty, please click here.
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- What size sheets do I need?
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It depends on the height of your mattress, but 14 inch deep sheets should work. Our sheets will fit our mattresses and the topper.
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- How is it different than memory foam?
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Our proprietary foam is a large, open-celled foam that is designed to be breathable, while offering pressure relief, without feeling mushy or trapping heat—two common complaints about memory foam. Additionally, unlike memory foam, our firmness will stay the same at different room temperatures.
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- How do I return it?
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We will work with you to donate or recycle your topper for a full refund if you are within your 100-Night Sleep Trial. Start by reaching out to our Customer Experience team to initiate your return.
